Frequently Asked Questions
Q
What is your Minimum Order Quantity (MOQ)?
The standard MOQ is 10pcs for wholesale orders. Sample purchases are also welcome.
Q
What types of packaging do you usually use for this product?
We standardly package these products in dedicated, protective boxes.
Q
How long does production take once an order has been placed?
Manufacturing time depends on the total order volume. Most online wholesale orders are shipped within 7 days of receiving payment.
Q
What payment options are available?
We accept a variety of payment methods, including PayPal, Visa, MasterCard, Trade Assurance, Western Union, and T/T.
Q
Do you provide direct shipping to Amazon FBA warehouses?
Yes, we support Amazon FBA warehouse services, which include free printing and application of UPC labels, along with free HD photos.
Q
Can we customize products with our logo and custom packaging?
Absolutely. As a direct factory equipped with laser engraving and professional printing machines, we specialize in customization of brands, logos, colorways, user manuals, and customized packaging.