Q1
Can you provide OEM or ODM service?
A1: Yes, our company professionally takes OEM and ODM service depending on our excellent R&D team, perfect quality and lighting solutions. Just tell us your ideas.
Q2
When can I get the quotation?
A2: If any items get your interest, please send feedback to our sales manager.
Q3
What's the lead time for mass production?
A3: It depends on the order quantity and the reason you place the order. Our usual practice is around 30-45 days after the deposit payment. And we suggest that you start inquiry 60 days before the date you would like to receive the goods.
Q4
How long can I get the products?
A4: Generally speaking, for sample order, it is 7~15 working days. For mass production, it is about 30-45 working days, and it is depended on customer's quantity.
Q5
What will you do for defective products?
A5: In such cases, depending on the situation and the reasons for damage, appropriate steps will be taken. However, if any kind of manufacturing defect is found or any damage is caused due to deficient packaging, it will be covered.
Q6
Is there any discount?
A6: Depending on the quantity ordered or the size of the order, we are flexible enough to provide our clients with the best possible rates in the market.
