Frequently Asked Questions
Q: Does your company support customization for its products?
A: Yes, our products can be fully customized according to the specific requirements of our clients.
Q: Can you provide samples?
A: Yes, you can send us the technical drawings and product parameters. The sample costs will be deducted from the subsequent order payment.
Q: How do I place an order?
A: First, you can place an order directly online, or we can send you the contract for payment to our company bank account. Simply email us or chat with us.
Q: What is the warranty period for your products?
A: All of our products come with a three-year warranty.
Q: How long will it take to produce after placing the order?
A: This depends on the quantity of the order. For most online wholesale orders, we ship them within 5 to 15 days after receiving the payment.
Q: How do you ensure product quality control?
A: We implement strict quality control from raw materials to finished products, ensuring high optical efficiency and long-lasting durability.
