Manufacturing & Quality Control Overview
We insist on "honest, professional, mutual-benefit" as a concept, and we always adhere to the principle of cutting-edge quality, attractive appearance and ease of use. Through unremitting efforts, we have become one of the major suppliers of LED areas. We view user experiences and customer requirements as the center of work, pursuing high quality and excellent service, continuing to explore and beyond. We look forward to cooperating with all our partners to create a better future.
Our Quality Control Processes
4 times 100% checking and 24 hours aging:
- Raw material 100% check before production.
- Order must have a first sample and full check before manufacturing process.
- 100% check before aging.
- 24 hours aging with 500 times on-off testing.
- 100% final inspection before packing.
Our Service Policy
- Your inquiry related to our products or prices will be replied in 2 hours even during holiday.
- Well-trained and experienced staff to answer all your inquiries in fluent English.
- We support 7 days refund money.
- We accept & support OEM & ODM orders.
- No MOQ required, we accept small orders.
- Distributorship is offered for your unique design and some of our current models.
- Protection of your sales area, ideas of design, and all your private information.
Warranty Terms
- 100% replacement with free transportation in case of any quality issue within 5 years.
- Provide materials for repair after 5 years.
Frequently Asked Questions
Are you a factory or trading company?
We are a factory, providing comprehensive ODM & OEM services to our global clients.
What is your main product line?
We mainly produce LED lights and lighting fixtures, focusing primarily on commercial lighting solutions such as LED downlights and LED track lights.
Do you have the ability to do independent research and development?
Yes, our engineering department has 10 staff members, giving us the full R&D capability to keep our products highly competitive. We regularly collect customer feedback for improvements and introduce monthly new product launches.
What certificates do your products have?
Our products have successfully passed major international standards including CE, RoHS, SAA, and others.
What is your warranty period and defect policy?
Most of our products come with a 5-year warranty. We offer a 1-to-1 replacement for defects within the warranty period.
What is your production capacity and delivery time?
Our production capacity is 200,000 to 300,000 pieces per month. Delivery for samples takes 3-5 days, while mass production takes approximately 10-18 days after order confirmation and deposit receipt.
