Q1. How could I get a sample?
Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
Q2. What is the estimated delivery date?
It takes 10 days for sample production and approximately 3 weeks for bulk order fulfillment.
Q3. Are you a factory or a trading company?
We are a professional manufacturing facility with extensive production capacity and a diverse range of solar energy products.
Q4. Is OEM or ODM services accepted?
Yes, we provide both OEM and ODM services. We can place your logo directly on the light fixture or custom design the packaging.
Q5. How do you guarantee product quality?
We implement strict detection and monitoring protocols throughout production, followed by rigorous sampling inspections before shipment to ensure optimal packaging and product integrity.
Q6. What warranty do you offer on these products?
We provide a standard 3-year warranty on our products, covering performance and manufacturing defects under normal operating conditions.