Q1
Can I have a sample order for led light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2
What about the lead time?
Sample needs 1-2 days. Mass production time needs 3-5 working days for order quantities more than 10,000 meters.
Q3
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FEDEX or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also acceptable.
Q4
How do I proceed with an order for led light?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, the customer confirms the samples and places a deposit for the formal order. Fourthly, we arrange the production.
Q5
Can you accept to print my logo on led light products?
Most of the products can accept logo printing. Please inform us officially before we arrange mass production.
Q6
Do you offer a guarantee for the products? What is your payment term?
Yes, we offer 2-5 years warranty for our products. For payment, we accept T/T, Western Union, MoneyGram, and Paypal. This is negotiable.
