Frequently Asked Questions
Q1
Can I have a sample order for the products?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2
What about the lead time?
Sample needs 15-20 days, mass production time needs 20-30 days for order quantity.
Q3
Do you have any MOQ limit for the products order?
Low MOQ, 1pc for sample checking is available.
Q4
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5
How to proceed an order for the products?
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples or directly place the order and arrange the payment. Fourthly We arrange the production.
Q6
Do you offer guarantee for the products?
Yes, we offer 1 year warranty to our products.
